The Research of Setting the Fittest Queue Model for Bank User

碩士 === 東吳大學 === 企業管理學系 === 92 === The Research of Setting the Fittest Queue Model for Bank Abstract The research uses the Multiple-Item Scale for Measuring Waiting Quality to measure the waiting quality for bank user. Moreover, adding the TAM(technology acceptance model)into se...

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Bibliographic Details
Main Author: 陳群元
Other Authors: Jinshyang Roan
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/16724882730643438818