An Empirical Study on the Association of Customer Satisfaction with Order Retention in Taiwan’s Air Cargo Forwarding Industry

碩士 === 國立臺灣科技大學 === 管理研究所 === 92 === As the market deregulates, coupled with the advantage that has enabled Taiwan to enjoy of a low entry threshold, following jointing the WTO in 2002 and impact by globalization, foreign enterprises have moved to adjust their business operating strategies in Taiwan...

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Bibliographic Details
Main Authors: Chou Chien-Wen, 周建文
Other Authors: Wu Ken-Chen
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/86599532610337970291