A Study on the Relationship Among Service Quality、Customer Satisfaction and Loyalty ─ A Case for Educational Institution
碩士 === 國立臺北大學 === 企業管理學系 === 92 === ABSTRACT A Study on the Relationship Among Service Quality、Customer Satisfaction and Loyalty ─ A Case for Educational Institution by CHIU, CHANG-I June 2004 ADVISOR(S):Dr. GOO, YEONG-JIA DEPARTMENT:...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/06294210196653553515 |