EMS encounter experienced and word of mouth reaction of Kaohsiung city residents.

碩士 === 國立中山大學 === 公共事務管理研究所 === 92 === As the pre-hospital emergency medical service experienced a series of interactions, so they should be well-managed to improve the needs of patients and the quality of pre-hospital EMS. Based on the approaches of service encounter, we can further understand and...

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Bibliographic Details
Main Authors: Li-hui Huang, 黃麗惠
Other Authors: Fu-yung Kuan
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/17567480429579338579