The Study of Service Recovery Strategies for Orphan Policyholders
碩士 === 國立政治大學 === 風險管理與保險研究所 === 92 === Life insurers need to be concerned about issues related to orphan policyholders in order to manage them well. Evidence shows that there is a widespread orphan policyholder’s in life insurance industry. They also have many negative influences on insurers, such...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2004
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Online Access: | http://ndltd.ncl.edu.tw/handle/95849208240378072624 |