The Study of Service Recovery Strategies for Orphan Policyholders

碩士 === 國立政治大學 === 風險管理與保險研究所 === 92 === Life insurers need to be concerned about issues related to orphan policyholders in order to manage them well. Evidence shows that there is a widespread orphan policyholder’s in life insurance industry. They also have many negative influences on insurers, such...

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Bibliographic Details
Main Authors: Yeh, Shih-Min, 葉詩旻
Other Authors: Chang, Aihwa
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/95849208240378072624