A Study of Service Quality and User Satisfaction on the FTTB Broadband Access Network System
碩士 === 大葉大學 === 資訊管理學系碩士班 === 92 === ABSTRACT This study aims to investigate service quality and user satisfaction on the FTTB broadband access network system through questionnaire survey. By measuring service quality as an indication of functional efficiency of this system, the possible...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/11387214279012522593 |