The study of Enterprise Operating Performance affected by Customer Service Center (CSC)

碩士 === 大葉大學 === 事業經營研究所 === 92 === The business environment is changing fast, due to the high development of informantion technology, the raising of consumer consciousness, the tread of globalize and the innovation of enterprise operating. All of these make service quality to be more and more import...

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Bibliographic Details
Main Authors: Huang Chen-Hsiu, 黃貞琇
Other Authors: 王學銘
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/04241555197447898784