A Study on the Relationships between Compensation Management And the service Quality: the First-Line Employees in Restaurant Industry as Empirical Samples
碩士 === 中原大學 === 企業管理研究所 === 92 === The object of the study is to converse the relationships between compensation management and service quality of the first-line employees. To measuring the service quality, we followed by the SERVQAUL developed by Parasuraman, Zeithaml & Berry. In addition, the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/j7w7me |