Comparing the Public and Private Service Quality:Experiences from Cellular Phone Service, Postal Service, and Gas Station

碩士 === 中華大學 === 經營管理研究所 === 92 === For a long time, there was a considerable interest in comparing output efficiency between public and private sectors. In fact, the public’s attitude toward government service always exists a stereotype of inefficiency. However, is it true? Polls from t...

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Bibliographic Details
Main Authors: Hao-Yen Chan, 詹皓尹
Other Authors: Chia-Nan Yeh
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/97429754452341670709