Comparing the Public and Private Service Quality:Experiences from Cellular Phone Service, Postal Service, and Gas Station
碩士 === 中華大學 === 經營管理研究所 === 92 === For a long time, there was a considerable interest in comparing output efficiency between public and private sectors. In fact, the public’s attitude toward government service always exists a stereotype of inefficiency. However, is it true? Polls from t...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2004
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Online Access: | http://ndltd.ncl.edu.tw/handle/97429754452341670709 |