Researches concerning analyzing the performance of the employing customer relationship management of franchise service industry by balanced scorecard
碩士 === 中華大學 === 科技管理研究所 === 92 === The franchise now has become the hottest business model of the world. The franchise business model（“Franchise”）makes risk management, cost-down, and competitiveness intensification more easier. The loyalties of customers fade out with the progress of the IT industr...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/w829p7 |