| Summary: | 碩士 === 真理大學 === 管理科學研究所 === 92 === This study forces on the relationships among emotional labor, job satisfaction, and organizational commitment. The subjects of this study were the doctors and nurses, questionnaires were returned one hundred and ninety. Use the linear structure relation (for short the LISREL) to understand to regard job satisfaction as under condition that intervening variable, the job satisfaction for the emotional labor and organization commitment is or not obvious intervening effect. Form empirical examination, we found the emotional labor has positively effect to job satisfaction and not significant effect to organization commitment. Part of emotional labor’s construct has significant relate to job satisfaction. Job satisfaction has positively effect to organization commitment. Through the analysis from LISREL, job satisfaction was certainty an intervening variable for emotional labor and organization commitment. The further research discovered that, Doctors and nurses focus on difference construct of emotional labor and job satisfies.
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