THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE

THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE

碩士 === 元智大學 === 企業管理學系 === 91 ===

Bibliographic Details
Main Authors:	PeiTing Lu, 呂佩庭
Other Authors:	Hsiu Ju Yen
Format:	Others
Language:	zh-TW
Published:	2002
Online Access:	http://ndltd.ncl.edu.tw/handle/77022392667804891853

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