THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE

碩士 === 元智大學 === 企業管理學系 === 91 ===

Bibliographic Details
Main Authors: PeiTing Lu, 呂佩庭
Other Authors: Hsiu Ju Yen
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/77022392667804891853