THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE

碩士 === 元智大學 === 企業管理學系 === 91 ===

Bibliographic Details
Main Authors:	PeiTing Lu, 呂佩庭
Other Authors:	Hsiu Ju Yen
Format:	Others
Language:	zh-TW
Published:	2002
Online Access:	http://ndltd.ncl.edu.tw/handle/77022392667804891853

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spelling	ndltd-TW-091YZU001210022015-12-08T04:01:40Z http://ndltd.ncl.edu.tw/handle/77022392667804891853 THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE 服務e化對顧客關係利益影響之探討-以網路自助服務為例 PeiTing Lu 呂佩庭碩士元智大學企業管理學系 91 Hsiu Ju Yen 嚴秀茹 2002 學位論文 ; thesis 98 zh-TW
collection	NDLTD
language	zh-TW
format	Others
sources	NDLTD
description	碩士 === 元智大學 === 企業管理學系 === 91 ===
author2	Hsiu Ju Yen
author_facet	Hsiu Ju Yen PeiTing Lu 呂佩庭
author	PeiTing Lu 呂佩庭
spellingShingle	PeiTing Lu 呂佩庭 THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE
author_sort	PeiTing Lu
title	THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE
title_short	THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE
title_full	THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE
title_fullStr	THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE
title_full_unstemmed	THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE
title_sort	effects of e-services on customer relational benefits: an exploratory study in web-based self-service
publishDate	2002
url	http://ndltd.ncl.edu.tw/handle/77022392667804891853
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THE EFFECTS OF E-SERVICES ON CUSTOMER RELATIONAL BENEFITS: AN EXPLORATORY STUDY IN WEB-BASED SELF-SERVICE

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