The Development of Customer Complaint Handling Mode for Printed Circuit Board Industries Using Data Mining Techniques
碩士 === 元智大學 === 工業工程與管理學系 === 91 === In today’s competitive manufacturing, a quick response to corrective action request (CAR) from customers is a very important issue. In the printed circuit board (PCB) industries, the defective issue from customers is recorded in CAR by the quality engineers and...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/28339593040338390074 |