The processing functions and system benefits of customer relationship management systems in the local companies.

碩士 === 淡江大學 === 國際貿易學系碩士在職專班 === 91 === Along with the liberalization, internationalization in industrial environment and contest against the global competitors, “Customers Relationships Management (CRM)” has become the kernel of business conduction’s anxiety. Therefore, the firms know that they mus...

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Bibliographic Details
Main Authors: Chiu, Jui-Yin, 邱瑞銀
Other Authors: Dr.Chen-Chung Hwuang
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/23729653897157020220