A Study of the Relationship Between Government Pullic Services and Customer Satisfaction--A Case of the Services of the Bureau of Immigration

碩士 === 樹德科技大學 === 經營管理研究所 === 91 === ABSTRACT Government reinvention is a major movement for many countries that are encountering governmental structural reform and process reengineering in the 21stcentury.The same situation happened in Taiwan.The goal of government reinvention is to esta...

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Bibliographic Details
Main Authors: Lu-Shui Chin, 呂水欽
Other Authors: Kuo- Chang Ming
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/10345594944041980807