The Empirical Study of Service Quality of Sports Parks in Taiwan

碩士 === 國立臺灣師範大學 === 運動休閒與管理研究所 === 91 === The purpose of this study was to apply the service quality mode of PZB to test the service quality of Sports Parks in Taiwan. The study objects include manager, staff of Sports Parks and users in 14 Sports Parks in Taiwan. Using the SERVQUAL of PZB to develo...

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Bibliographic Details
Main Authors: Lin Yen Ju, 林豔汝
Other Authors: Cheng Shao Tung
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/94441657969279206085