A Study of Service Quality and Customer Satisfaction for General Portal
碩士 === 國立中山大學 === 企業管理學系研究所 === 91 === “Service” for sure is proved to be a niche in creating corporate competitive advantages. Not only traditional service industry, but the emerging Information Technology industry and doc.coms are confronted with the trial for service. In face of customers’ more a...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/51927231686847823163 |