A Study of Service Quality and Business Performance of GSP Certified Stores---- The Case of Convenience Stores.

碩士 === 南華大學 === 管理研究所 === 91 ===   In order to enhance the management ability, product compatibility and business performance, in 1993 Department of Commerce, Ministry of Economic Affairs established a certification plan and help stores to operate in according to the so-called Good Store Practice (G...

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Bibliographic Details
Main Authors: Fu-lai Chen, 陳福來
Other Authors: Li-chih Ying
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/80619175454414623800