The Study on Service Quality and Customer Satisfaction by Applying Artificial Neural Network for Taiwan Power Company--An Empirical Study of Residential Customers in I-Lan County
碩士 === 國立東華大學 === 企業管理學系 === 91 === Abstract This research is focus on the “Customer Satisfaction” and “Life Style” for the Taipower residential customers, because of electricity liberalization and privatization, Taipower is going to challenge the market they never have. I hope I can offer some us...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/44408514593901809003 |