Summary: | 博士 === 國立交通大學 === 高階主管管理學程碩士班 === 91 === ABSTRACT
This thesis is the case study to ascertain the process of organizational change that is resulted from the problem solving strategy to the employee management. Inductive analysis of these information,the findings shed the relationships among employee management problem pattern , problem solving strategy and organizational change type.
The study shows that,according to employee’s job capabilities and aspiration, there are four patterns of employee’s management problems: lack of job training , no enough of motivation, enviroment hindrance and uncertainty of employment. The relationship between employee’s job capabilities and aspiration and employee management problem is significant positive,indicated that both closely relevant.The types of the organizational change are first-order change that is no concern about the organization structure and second-order change that has much influence on the organization structure. The connections between the employee management problem pattern and organizational change type are:lack of job training(low job capability and high aspiration of the employee) only involves the levels of problems solving,not affect any change;no enough of motivation(high job capability and low aspiration of the employee)one of the management problems, belongs to first-order change;enviroment hindrance(high job capability and high aspiration of the employee) belongs to the second-order change,which affects the organization structure;and the fourth pattern of employee management problems,uncertainty of employment (low job capability and low aspiration of the employee) belongs to not only the First-order change ,but the Second-order change as well and thus mainly depends on variant strategies to the problems solving.
By the findings,this study gives suggestions;reinforcement strategy,motivation strategy,development strategy and transfer strategy can slove management problems.To the pattern of low capability and high aspiration, give the strategy of education and training,promoting the job knowledge and technology,as to the pattern of high capability and low aspiration, stir up the motivation,to enhance the job aspiration ,to the pattern of high capability and high aspiration, give the full authorities to the best ,as to the pattern of low capability and low aspiration, switch adjust the job position.
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