The Study on Service Quality and Service Gap:Evidences of Tradional Chinese Medicine
碩士 === 銘傳大學 === 管理科學研究所碩士在職專班 === 91 === The purpose of this study is to investigate the relationship of service quality and service gap, and further investigate patients from three different scale of Traditional Chinese Medicine in Taipei. First, The study discusses the relationship between the ite...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2003
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Online Access: | http://ndltd.ncl.edu.tw/handle/49643719568950928716 |