A Case Study of e-Business Effect Repair Process in Call Center

碩士 === 銘傳大學 === 管理科學研究所 === 91 === Under the circumstances of global economic depression and the changing industrial structure in Taiwan, the advantage of OEM is not existed and replaced by the service-oriented industry. Because of the diversity development of IT technique, it not only can satisfy t...

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Bibliographic Details
Main Authors: Yu-Hung Su, 蘇祐弘
Other Authors: Shiuh-Nan Hwang
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/27588869878918859927