Construct a FAQ System Using Text Mining Technology
碩士 === 銘傳大學 === 資訊管理研究所 === 91 === Following the vigorous development of the Internet, in the new era of economy, customer relationship and loyalty have become a focal point for the enterprises. If these organizations well equip a FAQ system on their web sites, it not only can assist call center emp...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/qktu5s |