The role of Call Center Plays in Creating Opportunities for Enterprises--A Study on Life Insurance Industry
碩士 === 大葉大學 === 事業經營研究所 === 91 === In the service economy century, enterprises do tactical thinking in customer services and build a strong service driven. Especially in economy depression, industrial structure is changing to service industry、unemployment rate is serious increase and the theory of C...
Main Authors: | Pao-Ching,Lin, 林葆青 |
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Other Authors: | 王學銘 |
Format: | Others |
Language: | zh-TW |
Published: |
2003
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Online Access: | http://ndltd.ncl.edu.tw/handle/96426741002803121825 |
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