The role of Call Center Plays in Creating Opportunities for Enterprises--A Study on Life Insurance Industry

碩士 === 大葉大學 === 事業經營研究所 === 91 === In the service economy century, enterprises do tactical thinking in customer services and build a strong service driven. Especially in economy depression, industrial structure is changing to service industry、unemployment rate is serious increase and the theory of C...

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Bibliographic Details
Main Authors: Pao-Ching,Lin, 林葆青
Other Authors: 王學銘
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/96426741002803121825