Mining and Managing Knowledge to Achieve Customer Relationship Management:Application in Business Marketing Strategy

碩士 === 朝陽科技大學 === 資訊管理系碩士班 === 91 === Since Internet and Electronic Commerce (E-Commerce) have been widely used in enterprise, the customers ask sooner and higher quality service. For PwC Consulting, company has to communicate with customers. But without nice channel to communicate, the enterprise w...

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Bibliographic Details
Main Authors: Ya-hui Fan, 范雅慧
Other Authors: Kuo-qin Yan
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/72940473745832793349