Management Model of Customer Satisfaction--An Emperical Research of High Tech Firms and Traditional Manufacturers in Taiwan

碩士 === 朝陽科技大學 === 工業工程與管理系碩士班 === 91 === The environment for business management is complicated. The importance of customer satisfaction has been well recognized by academies and practitioners. And many precious findings are accumulated in the last decades. It is often described as the goal of busin...

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Bibliographic Details
Main Authors: Chih-Yen Chiang, 姜至晏
Other Authors: Nelson Liao
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/5gn97z