Comparative Study of Service Quality between Public and Private Kindergarten-Tao Yuan City for Example.

碩士 === 長榮大學 === 經營管理研究所 === 91 === Abstract The basic framework within this thesis was generally based on the important concept of P.Z.B. Model concerning about service quality control , by way of SERVQUAL measuring mode in order to construct the concepts of service quality within kinderg...

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Bibliographic Details
Main Authors: CHIU SH WEI, 邱素薇
Other Authors: 曾信超
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/52786924426116545960