Analysis of waiting time variance for outpatient appointment system

碩士 === 長庚大學 === 醫務管理學研究所 === 91 === Patient waiting time is one of the most important factors associated with service quality of a health care institute. The key objective of a reservation system is to improve service quality by increasing accuracy of prediction on patient waiting time. Scheduling...

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Bibliographic Details
Main Author: 顏振榮
Other Authors: Kuang-Hung Hsu
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/66615320133842129417