The Effects on Service Quality of Public Agencies by Practicing ISO Quality Certification System--The Case And Analyses of Shinying Area in Tainan County

碩士 === 國立中正大學 === 政治學研究所 === 91 === With the transaction of social enviroment, the public expectation about the function & efficiency of government’s service is higher by and by. Therefore, government’s agencies, should set about enchancing the management activities about quality to satisfy the...

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Bibliographic Details
Main Authors: Kun-Shan Chen, 陳崑山
Other Authors: Kun-Jung Liao
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/59158663148999699284