Customer-Oriented Quality Infornation System Planning---A Case Study of Surgical Speciality Hospital

碩士 === 國立雲林科技大學 === 工業工程與管理研究所碩士班 === 90 === Quality information collecting in service industry is not as easy as manufacturing industry, the most things to service industry is service quality for customer. If quality information system can be established for service industry, which adequately colle...

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Bibliographic Details
Main Authors: Feng-Ji Lin, 林逢機
Other Authors: Chau-Chen Torng
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/89157245120362606235