A study of the application of the multiple-attribute evaluation method on the service quality of the home delivery industry in Taiwan
碩士 === 淡江大學 === 運輸管理學系 === 90 === The home delivery industry is a newly developed carrier service, its service enforces on its service, convenience, promptness and safety. In order to increase its competitiveness in the future, its main strategy will focus on customer-oriented service and customer...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2002
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| Online Access: | http://ndltd.ncl.edu.tw/handle/76332009242765274928 |