A Study on Customer’s Repurchasing Intention Against The Discrepancy Among Recognition with Service Recovery
碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 90 === There are a lot of documents regarding service recovery presented in the domestic literatures. Most of them focused upon the issues of customer responses involving customer satisfaction , customer relationship , and future intentions etc. However ,those docu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2002
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| Online Access: | http://ndltd.ncl.edu.tw/handle/81825880630010370500 |