A Study on Service Quality Improvement of Dealer─The Study Of Parts Service of Motorcycle

碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 90 === The Value Chain concept brings up by Michael Porter: The main activities are inbound logistics, production tasks, outbound logistics, marketing, sales and service. Generally, a common situation appears that each department of company all make efforts to imp...

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Bibliographic Details
Main Authors: Nai-Kung T-seug, 曾乃剛
Other Authors: Tung-Kuan Liu
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/91383154743447959548