A study of quality award criteria and self-assessment，based on the EQA，MBNQA and NQA
碩士 === 逢甲大學 === 工業工程學系 === 90 === ABSTRACT The study’s main subject is to introduce the contents of the European Quality Award（EQA；1999）、 the Malcolm Baldring National Quality award（MBNQA；2000）、 the National Quality Award（NQA；2001）, and the self-assessment approaches. It will use the self...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2002
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| Online Access: | http://ndltd.ncl.edu.tw/handle/70560394415237278389 |