A study on critical factors of service failure for the International Tourist Hotels in Taiwan

碩士 === 朝陽科技大學 === 休閒事業管理系碩士班 === 90 === At the time when the difference between products is reduced increasingly for the significant change on economic structure and fiercer competition, the key for the success of enterprises lies in the level of technology, and furthermore, is directed by service....

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Bibliographic Details
Main Authors: Sheng-Hsiung Kung, 龔聖雄
Other Authors: Chao-Cheng Wang
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/94421374245261858830