Customer Relationship Management of CNC Machine Tool
碩士 === 朝陽科技大學 === 工業工程與管理系碩士班 === 90 === The purpose of this research was to investigate the relationship between customer satisfaction and loyalty for product quality, service quality of machine tool industry. Four major inventories—product quality, service quality, customer satisfaction, loyalty,...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2002
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56268579583821826841 |