The Study Of the CRM in On-line Broker

碩士 === 中原大學 === 資訊管理研究所 === 90 === The Internet has been getting mature and therefore E-commerce is getting popular. The whole market environment is changing from the past — product oriented into customer oriented. High level manager starting to notice only to understand customer really needed and t...

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Bibliographic Details
Main Authors: Wen-Chi Tsai, 蔡文琪
Other Authors: Chao-ming Wu
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/81613241287083369676