企業導入優質顧客關係管理架構之研究─以中華電信為例

碩士 === 中華大學 === 科技管理研究所 === 90 === In today’s ever-changing global business environment, customers dominate marketplace. The more dominant, the lesser loyalty of customers. Under these cutthroat marketplace, it is important for business to build good customer relationships. The purpose of...

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Bibliographic Details
Main Author: 林評泉
Other Authors: 蔣德
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/59206962091221382003