A Relationship Betwween Service Quality、Customer Satisfaction and Customer Loyalty-using Stockbrokers as an example
碩士 === 淡江大學 === 管理科學學系 === 89 === Follow with the development of national economy, service sector has become the main industrial structure in Taiwan. Service quality is one of the most important courses of service sector. In 1990’s, the government deregulated the financial market and that changed th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2001
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| Online Access: | http://ndltd.ncl.edu.tw/handle/17368901763376452631 |