A Customer Support System Based on Bayesian Belief Networks and Case-Based Models
碩士 === 淡江大學 === 資訊管理學系 === 89 === The concept of “customer relationship management” assumes and requires integrating all functions that affect the customer, which is well known. Data mining technologies are conducted to e-business application to recognize the customer purchasing behavior for sales m...
Main Authors: | Chien He Liao, 廖建賀 |
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Other Authors: | Huan-Jyh Shyur |
Format: | Others |
Language: | zh-TW |
Published: |
2001
|
Online Access: | http://ndltd.ncl.edu.tw/handle/34335413254458010105 |
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