A Customer Support System Based on Bayesian Belief Networks and Case-Based Models

碩士 === 淡江大學 === 資訊管理學系 === 89 === The concept of “customer relationship management” assumes and requires integrating all functions that affect the customer, which is well known. Data mining technologies are conducted to e-business application to recognize the customer purchasing behavior for sales m...

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Bibliographic Details
Main Authors: Chien He Liao, 廖建賀
Other Authors: Huan-Jyh Shyur
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/34335413254458010105