Relational Benefits in Services Taxonomy

碩士 === 東海大學 === 企業管理學系碩士班 === 89 === Summary of thesis: This research is primarily based on two papers, there are “Development of a Taxonomy of Services to Gain Strategic Marketing Insights” written by Bowen ,John in 1990 and “Relational Benefits in Services Industries:The Customer’s...

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Bibliographic Details
Main Authors: Chien Wen Chang, 張建文
Other Authors: Dau-Chao Chang
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/00390608267232241818