A Study of Service Quality and Satisfaction on the Family package tour
碩士 === 中國文化大學 === 觀光事業研究所 === 89 === Promoting the service quality and satisfaction of the family package tour, protecting consumers’ right along with assuring the profit of the travel agents and then stepping forward to “consumer-oriented”, “customer-first” and “consumer satisfaction” are the keys...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2000
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| Online Access: | http://ndltd.ncl.edu.tw/handle/84215616559180616135 |