A Research on the Planning and Development of a Call Center

碩士 === 國立暨南國際大學 === 資訊管理學系 === 89 === THESIS ABSTRACT In the business, Call Center is the important unit to contact customers. First, through Call Center, the business can to sell products, to marketing, and to do products service. Second, the business can to catch on marketing inform...

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Bibliographic Details
Main Authors: Shin-Horng, Chen, 陳信宏
Other Authors: Ching-Cha, Hsieh
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/45274272537568251859