The Correlational Research of Job Standardization and Internal Service Quality
博士 === 中國文化大學 === 國際企業管理研究所 === 88 === This study empirically examines the relationship between job standardization and internal service quality. In addition, this paper speculates that task uncertainty, charis-matic leadership and innovative organizational culture moderate the association be-tween...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2000
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| Online Access: | http://ndltd.ncl.edu.tw/handle/33576449324447765343 |