The Study of Service Quality , Imige and Consumer Satisfaction--The Case of TMFA
碩士 === 國立臺北大學 === 企業管理學系 === 88 === Abstract This study attempts to explore the relationship among service quality, institute image, and customer satisfaction, and constructs a integrated-evaluation model of service quality and customer satisfaction. In this empirical study of Taipei Fine...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2000
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Online Access: | http://ndltd.ncl.edu.tw/handle/89424437885945818210 |