The Study of Service Quality , Imige and Consumer Satisfaction--The Case of TMFA

碩士 === 國立臺北大學 === 企業管理學系 === 88 === Abstract This study attempts to explore the relationship among service quality, institute image, and customer satisfaction, and constructs a integrated-evaluation model of service quality and customer satisfaction. In this empirical study of Taipei Fine...

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Bibliographic Details
Main Authors: Lo Jyue -Yu, 羅玨瑜
Other Authors: Chen Ming-Shiun
Format: Others
Language:zh-TW
Published: 2000
Online Access:http://ndltd.ncl.edu.tw/handle/89424437885945818210