The Influence of Customer Service Representatives'' Role Stress and Job Satisfaction by Using Computer and Telephony Integration System─A Case Study of TransAsia Telecommunications Inc.
碩士 === 國立中山大學 === 傳播管理研究所 === 88 === Abstract Role stress in the related researches on pressure is a variety which has been mentioned from work. Job satisfaction is not only a variety which usually discussed by researchers, but also an important factor for the human resource management often appr...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2000
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| Online Access: | http://ndltd.ncl.edu.tw/handle/62059788562908971676 |